Sales & Service
For China's manufacturing tools and cutting edge grinding machine backbone enterprises and export base
Sales & Service
SALES AND SERVICE
After-sale Service
Pre-Sales Service Promise
1. Professional Consultation:
We guarantee to answer any of your professional technical questions within 24 hours;
2. Detailed Information Provision:
We guarantee to mail you all the technical information you need within 24 hours;
3. Reasonable Quotation:
We guarantee to provide a reasonable quotation for the products you request;
4. On-site Visit and Reception:
We guarantee to receive your visit at any time and provide you with various convenient conditions.
In-Sales Service Promise
1. We will treat each contract seriously, fairly, rigorously, and honestly;
2. We guarantee to strictly implement all clauses stipulated in the contract on time, with guaranteed quality and quantity;
3. We guarantee to provide you with production, installation, debugging, and training services as stipulated in the contract;
4. We guarantee to sign a rigorous and scientific "Technical Agreement" according to your requirements.
After-sale Service Promise
1. After-sales Service Hotline: 027-83795856, 027-83783640
If your equipment needs repair, or you have any technical questions, please call the above number to contact our company's after-sales service department.
2. After-sales Service Policy:
One-year "three guarantees" of quality from the date of arrival, lifetime maintenance.
3. Complete Customer Files:
Complete customer equipment files, each service activity is detailed recorded, and can be queried and analyzed at any time for reasonable decision-making.
4. Perfect Quality Supervision System:
(1) New equipment initial debugging or after arrival, telephone follow-up within 7-20 days;
(2) After each on-site service, telephone follow-up on user usage within 5-10 days;
(3) Reply within 24 hours after acceptance.
E Gong Wang An Bei No. 42011202001687